The following is an excerpt from Sara Boboltz | November 29, 2017 | Huffingtonpost.com |
American Airlines is working to avoid disruptions after some holiday flights appeared to be in danger of cancellation when too many pilots were allowed to take vacation.
Thousands of flights between Dec. 17 and Dec. 31 could be affected by staffing shortages, the Allied Pilots Association, which represents the carrier’s pilots, estimated in a figure provided to Bloomberg on Wednesday.
The issue was reportedly caused by a glitch in American’s digital scheduling system.
“We are working diligently to address the issue and expect to avoid cancellations this holiday season,” an airline representative said in a statement, adding that it has reserve pilots to help cover December flights.
The airline plans to offer pilots 150 percent of their usual hourly rate ― “as much as we are allowed to pay them per the contract,” it noted ― to fill in the scheduling gaps on certain flights.
“We will work with the APA to take care of our pilots and ensure we get our customers to where they need to go over the holidays,” the airline concluded.
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