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Chip Card Nightmares? Help Is on the Way

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allthingsd articleThe following is an excerpt from Joanna Stern | August 2, 2016 | allthingsd.com |

Here’s what it’s like to buy something at a store these days:

1. Swipe card.
2. Get scolded by cashier to use the chip reader.
3. Insert chip and cancel all foreseeable plans.
4. Wait.
5. Wait some more.
6. Celebrate once you hear that joyless “Remove card” sound.

Next time you experience this, I want you to remember that it’s not you. It’s the banks, credit card companies, merchants, payment processors, terminal manufacturers and many others that have created this checkout catastrophe. But there’s a ray of hope: your smartphone.

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