The following is an excerpt from MIKE SHIELDS | November 16, 2016 | WSJ.com |
Facebook Inc. said it has uncovered several more flawed measurements related to how consumers interact with content, raising more questions about the metrics marketers lean on to decide whether to buy ads on the social media network.
The company publicly disclosed on Wednesday that a comprehensive internal metrics audit found that discrepancies, or “bugs,” led to the undercounting or overcounting of four measurements, including the weekly and monthly reach of marketers’ posts, the number of full video views and time spent with publishers’ Instant Articles.
None of the metrics in question affect Facebook’s billing, said Mark Rabkin, vice president of Facebook’s core ads team.
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