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Is Instagram Going Too Far To Protect Our Feelings?


The following is an excerpt from JONATHAN BLAKELY, TIMOR BALAISH | August 14, 2017 | CBSNews.com |

Instagram is on a mission to become the "kindest" place on the internet. With its latest technology, the company is working to tamp down on internet trolls. But does the groundbreaking technology go too far?

Since its launch in 2010, Instagram has gained 700 million users, and has become the third most popular social media app in the world, behind Facebook and YouTube. Instagram CEO Kevin Systrom is attempting to make kindness its watchword through two new phases. The first phase seeks to eliminate toxic comments from people's feeds, while the second phase, which has yet to roll out, will elevate positive comments.

CBS News partnered with Wired magazine to get a behind-the-scenes exclusive look at the technology.

"Do you ever worry about having too much power?" Wired editor-in-chief Nicholas Thompson asked Systrom. "You are kind of writing a constitution for a world in which 700 million people live."

"Do I worry about it? No," Systrom replied. "We can improve the lives of many young people in the world that live on social media."

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