Microsoft Is Being Sued by Online Moderators, Who Say Watching Violent Images Gave Them PTSD
The following is an excerpt from Feliz Solomon | January 12, 2017 | Time.com |
They claim they were not warned about the potential for mental harm
Microsoft is being sued by two men who worked on the company’s “online safety team,” who claim they have suffered from PTSD after having to view “inhumane and disgusting content” with little or no psychological support.
The Guardian reports that the two men are seeking damages and potential reforms to protect online moderators, who screen online content for images of child sexual abuse, murder and other crimes.
The lawsuit, filed in Washington State, claims that the men now experience “triggers” after being subjected to images that are “designed to entertain the most twisted and sick-minded people in the world.”
The sight of their own children, an adult who looks like a “potential abuser” or kitchen knives can be enough to spark a psychological reaction, a lawyer for the pair, Ben Wells, told the paper. One of the men, Henry Soto, who went on medical leave, says he can no longer look at computers. The other plaintiff, Greg Blauert, suffered a breakdown in 2013 and has not been able to return to work.
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