The following is an excerpt from Shara Tibken | December 29, 2016 | CNET.com |
The Galaxy Note 7, one of its most high-profile phones, blew up in its face, suffering multiple recalls and bans by airlines before only now flickering out with a final "death update" that essentially bricks the remaining units in the wild. Then there was the recall of a defective washing machine, throwing into question the safety of its entire product lineup.
It's a startling spiral down for a company that was riding so high after the critically lauded Galaxy S7 and S7 Edge. The Note 7, which won its own positive reviews, was supposed to capitalize on the momentum and put Apple back on its heels.
For Samsung, 2017 can't come soon enough. But the very first week of the new year brings CES, which marks the first public event for the Korean electronics titan since the Note 7 debacle. Under the bright lights of the massive gadgets exposition, it typically focuses on TVs, home appliances and other big electronics, but its phone failure is sure to be the elephant in the room.
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