The following is an excerpt from Chris Ciaccia | August 29, 2017 | Foxnews.com |
As Uber looks to mend its reputation with consumers, it is getting rid of a feature embedded in its app that allows it to track riders after they have left the ride.
In an interview with Reuters, Uber's chief security officer Joe Sullivan said the move is part of improving customer privacy, since he joined the ride-sharing giant two years ago.
“We’ve been building through the turmoil and challenges because we already had our mandate,” Sullivan told the news outlet.
Uber had originally tracked riders for five minutes after they left the trip, but will no longer do so as part of the update. The company believed that by tracking users for five minutes after the trip ended, it ensured customer safety, but Sullivan noted that message was never made clear.
The move is expected to be announced Tuesday and rolled out to iPhone users some time this week. Sullivan also said that the move would be coming to Android devices eventually, but did not give a timeframe.
San Francisco-based Uber has come under heavy scrutiny in recent months as it attempts to rebuild its reputation following revelations of sexual harassment at the firm. In February, Susan Fowler, a former Uber engineer, wrote a lengthy blog post detailing her experience at the company, calling it a "very, very strange year."
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