The following is an excerpt from Alex Perry | October 29, 2018 | ibtimes.com |
In a major tech development in the retail sector, Amazon in January opened its first tech-driven, cashier-less Amazon Go convenience store. On Monday, another major retailer announced it would step into the ring. Walmart Inc. (WMT) revealed that the cashier-less grocery store Sam’s Club Now would open in early November in Dallas.
The store will enter an invite-only phase next week and possibly open to the public in the next few weeks, according to TechCrunch. Walmart will use Sam’s Club Now to test a number of technology initiatives to streamline and automate parts of the shopping experience.
Shoppers will need to be Sam’s Club members, as is the case with regular Sam’s Club stores. The chain already has a mobile app with a “Scan & Go” feature, which allows customers to scan items as they shop and pay on their phones, sidestepping the line to the cash register. “Scan & Go” is optional at normal Sam’s Club stores, but will be the only way to shop at Sam’s Club Now.
Sam’s Club Now will be a testbed for several other mobile app features the company is trying out before rolling out nationally. The app will use machine learning and a customer’s purchase data to build “smart shopping lists.” After that, the app can use a shopping list to show a customer the most efficient walking path through the store to get everything they need.
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