The following is an excerpt from Sarah Frier and Giulia Camillo | October 19, 2018 | Bloomberg.com |
WhatsApp banned hundreds of thousands of accounts in Brazil as the Facebook Inc. messaging service struggles to contain spam, misinformation and political shenanigans ahead of a runoff election in Latin America’s largest country.
Facebook set up a "war room" to stem the tide of hate speech, false information and other damaging content during Brazil’s election this month, marking a test for the social network ahead of the November midterm elections in the U.S. While the company said it was able to thwart false information on its main social network, it’s had more trouble controlling misbehavior on WhatsApp, which is encrypted and virtually impossible to monitor.
“We have cutting-edge technology to detect spam that identifies accounts with abnormal behavior so that they can’t be used to spread spam or misinformation," a WhatsApp spokesperson wrote in an email. "We are also taking immediate legal measures to prevent companies from sending mass messages via WhatsApp and have already banned accounts associated with those companies."
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